1. Introduction

Welcome to GNC Marine. These Terms and Conditions govern your use of our products and services. By engaging with GNC Marine Global (based in Denmark) or GNC Marine UK, you accept these terms and agree to comply with them. If you do not agree to these Terms and Conditions, please refrain from using our services.

2. Company Overview

GNC Marine, established in 2016 in Derby, UK, specializes in providing the marine and offshore industries with sustainable, high-performance cleaning and maintenance solutions. We operate globally through GNC Marine Global, ensuring client support, while production and REACH compliance remain in the UK.

3. Product Information

Our products are formulated based on cutting-edge scientific research and in collaboration with leading partners. GNC Marine guarantees that all products adhere to industry standards and regulations, particularly REACH compliance.

4. Orders and Delivery

• Placing Orders: Orders can be placed through our official website, authorized distributors, or directly with our sales team.
• Order Confirmation: All orders will be confirmed via email or a written acknowledgment. GNC Marine reserves the right to accept or reject any orders.
• Delivery: We deliver to all major international ports. Estimated delivery times will be provided at the time of order placement. Delays due to unforeseen circumstances are not the responsibility of GNC Marine.
• Title Transfer: Ownership of the goods transfers to the client upon full payment and successful delivery.

5. Pricing and Payment

• Pricing: Prices are as quoted at the time of order placement. GNC Marine reserves the right to adjust prices without prior notice. Taxes, shipping, and any additional charges will be added to the final invoice.
• Payment Terms: Payments must be made in accordance with the payment terms specified on the invoice. Failure to make payment within the specified time frame may result in penalties or suspension of services.
• Currency: All payments are to be made in the currency stated in the invoice.

6. Product Warranty and Liability

• Product Quality: GNC Marine guarantees the quality and performance of all products under normal usage conditions. Any defects must be reported within 30 days of receipt of the product.
• Limitations of Liability: GNC Marine will not be held liable for any damages, loss of profits, or indirect losses arising from the use of our products, unless otherwise agreed upon in writing.
• Claims: Any claims relating to defective products must be submitted in writing with supporting evidence.

7. Return and Refund Policy

• Returns: Products may only be returned if they are defective or delivered incorrectly. Approval from GNC Marine must be obtained before any returns are made.
• Refunds: Refunds will be issued for defective or incorrect products once returned and inspected. Refunds will be processed using the original payment method.

8. Compliance and Environmental Responsibility

• Regulatory Compliance: All GNC Marine products comply with the relevant environmental and safety regulations, including REACH compliance. We are committed to ensuring that our products are both safe and environmentally responsible.
• Sustainability: GNC Marine is dedicated to providing sustainable cleaning solutions that do not compromise on performance. Our products are formulated with an emphasis on environmental responsibility.

9. Intellectual Property

All intellectual property rights concerning product formulations, trademarks, logos, and other proprietary information are owned by GNC Marine. Unauthorized use, reproduction, or distribution of any material is strictly prohibited.

10. Confidentiality

GNC Marine and the client agree to maintain the confidentiality of any sensitive or proprietary information exchanged during the course of business. This obligation remains in effect even after the termination of the business relationship.

11. Termination

GNC Marine reserves the right to terminate any contract or service agreement with immediate effect if any of these Terms and Conditions are violated. The client also has the right to terminate agreements by providing written notice 30 days in advance.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United Kingdom, and any disputes arising shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

13. Force Majeure

GNC Marine is not liable for any failure to meet its obligations due to events beyond its control, including but not limited to natural disasters, strikes, wars, or government actions.

14. Amendments

GNC Marine reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes. Continued use of GNC Marine products and services following such changes constitutes acceptance of the revised terms.

15. Contact Information

For any queries or concerns, please contact us at:

GNC Marine Global

Address: Global 
Email: gnc@gncmarine.com
Phone:+45 88441716

GNC Marine UK

Address: GNC Marine LTD – HQ, Factory & R&D

Email: gnc@gncmarine.com

Phone:  +44 1283221297

By using GNC Marine’s products and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.